If you are in the European Economic Area, United Kingdom, or Switzerland, your personal information may be protected by the European Union General Data Protection Regulation, United Kingdom Data Protection Act, or the Swiss Federal Act on Data Protection (collectively, “European Privacy Laws”). For individuals whose Personal Information is protected by the European Privacy Laws, please know that Sunrider International is the data controller responsible for the collection, use, and disclosure of your Personal Information under this Privacy Statement.
If your Personal Information is protected by the European Privacy Laws, you may have the following rights in relation to your Personal Information:
- The right to access: You have the right to request from us a copy of the Personal Information we hold about you.
- The right to rectification: You have the right to request that we correct any Personal Information about you that is inaccurate, and to request that we complete the Personal Information we hold about you where you believe it is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Information, under certain conditions. In the event of an erasure request, we may retain a copy of your Personal Information for our recordkeeping purposes and to avoid entering your Personal Information in our systems after your request.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Information, under certain conditions, and you have an unconditional right to object to the processing of your Personal Information for direct marketing purposes.
- The right to data portability: You have the right to request that we transfer the Personal Information we have collected about you to another organization, or directly to you, under certain conditions. You can also request a copy of your Personal Information in a structured, common, and machine-readable format.
- The right to withdraw consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. Your withdrawal of consent does not impact the lawfulness of our processing up to the point of consent withdrawal.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
- The right to make a complaint to your data protection regulator. Here is a list of the data protection regulatory authorities in the EU: https://edpb.europa.eu/about-edpb/board/members_en.
Please note that there are exceptions to the various rights listed above. As an example, in certain circumstances we may have a legal obligation to retain some of your Personal Information.
To exercise these rights, please use the Change Profile page on the Site, or contact Sunrider using one of the following contact methods:
- Email privacy@sunrider.com ; or
- Call Sunrider on +1 (310)781-8096
We try to respond to all legitimate requests within one month or quicker if legally required to do so. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information or to exercise any of your other rights. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
If you would like to submit a complaint regarding our practices in relation to your Personal Information, please email privacy@sunrider.com. We will reply to your complaint as soon as we can. If your Personal Information is protected by the European Privacy Laws and you feel that your complaint has not been adequately resolved, you have the right to contact your local data protection supervisory authority. Contact details for the EU supervisory authorities can be found here: https://edpb.europa.eu/about-edpb/board/members_en.